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Privacy Policy

Last updated: [31/01/2025]

At FPI Focused Photonics Ltd  ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal identifiers (e.g. name, email address, phone number) when you contact us

  • Technical data such as IP address, browser type, time zone, and device information

  • Usage data including information on how you use our website

  • Marketing preferences and communication data if you subscribe to our newsletter or promotions

We do not collect sensitive personal data unless explicitly provided for a consultation or service inquiry, and with your consent.

2. How We Use Your Information

We use your data to:

  • Respond to your enquiries or support requests

  • Improve our website and user experience

  • Send you updates, promotions, or service information (with your consent)

  • Maintain the security of our website

  • Comply with legal or regulatory obligations

We will never sell your personal data.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. You can control or disable cookies through your browser settings. For more details, see our Cookie Policy.

4. Sharing Your Information

We may share your data with:

  • Trusted service providers (e.g. website hosting, analytics platforms)

  • Regulatory or law enforcement bodies, if legally required

  • Third parties in the event of a business transfer or restructure

All data sharing is done under strict confidentiality and only when necessary.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

6. Your Data Rights (UK & EU Residents)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at cs@picoduo.co.uk

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

📧 cs@picodual.co.uk

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